False bookings in the airport belt
A false booking is made under a name, number or profile that is not the client's, or as a joke; the house notes it for twelve months and may tell the police.
Airport hotels are anonymous by design: hundreds of rooms, guests who stay one night, corridors that look the same on every floor. That anonymity suits a traveller. It also makes a hotel near the runways an easy place to book a visit to a door nobody intended to answer, and that is the case this term exists for.
What counts as false
The criteria are written down, and there are four: a booking placed under a name that is not the client's; a booking made from a number or a profile that belongs to someone else; a booking made as a joke; and a no-show that follows any of those three. Nothing else is on the list. A passenger whose inbound was diverted to another airport, and who never reached the room, has missed an appointment, which is a cancellation handled under the cancellation policy like any other.
What follows
The house writes a short internal note holding the date, what happened, and the name and number the booking came from. That note is kept for twelve months. It stays inside the house, it is never shared with another business or with anyone else, and it serves a single purpose: deciding whether to accept a further booking from the same person. The route for objecting to a note, or for having it corrected or removed, is on the privacy page. If the events may amount to a criminal offence, the house may report the booking to the police.
Who it is for
Forty-five women on the roster make these trips, often alone and often late, out to buildings they have not entered before, where reception at night may be one person and the car park is empty. A false booking costs one of them the night at the very least, and the note is there so the same name does not cost another one hers.
A client who books as themselves and is in the room at the agreed hour will never encounter any of this. The written WhatsApp thread and the deposit on every first booking are part of why false bookings stay rare, and the FAQ answers the questions people ask about records.